Privacy Policy for Klondike Air

1. Information We Collect

We may collect personal information about you in a variety of ways. The information we may collect includes:

• Personal Data: Personally identifiable information, such as your first name, last name, email address, and telephone number, that you voluntarily give to us when you fill out contact forms, lead generation forms (on our Site or through platforms like Facebook), request information, or otherwise interact with us.
• Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
• Data from Social Networks: If you interact with us via social media platforms (e.g., through Facebook Lead Ads), we may collect information such as your name, social network username, location, gender, birth date, email address, profile picture, and public data for contacts, if you grant us permission.
• Mobile Device Data: Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.
• Cookies and Tracking Technologies: We use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. More information on this is provided below.

2. How We Collect Information

We collect information you provide directly to us, such as when you:

• Fill out a contact or inquiry form on our Site.
• Submit a lead generation form through third-party platforms like Facebook Lead Ads.
• Communicate with us via email, phone, or other channels.
• Interact with our advertisements.

We also collect information automatically through cookies and similar technologies when you visit our Site.

3. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:

• Respond to your inquiries and fulfill your requests for information, products, or services.
• Send you administrative information, such as changes to our terms, conditions, and policies.
• Send you marketing communications, including emails and SMS messages, that we believe may be of interest to you, subject to your consent where required.
• Deliver targeted advertising, coupons, newsletters, and other information regarding promotions and the Site to you.
• Create and manage custom audiences for advertising purposes on platforms such as Facebook, Instagram, Google, and others.
• Request feedback and contact you about your use of the Site and our services.
• Improve our website, services, marketing, and customer relationships.
• Compile anonymous statistical data and analysis for use internally or with third parties.
• Comply with legal and regulatory obligations.

4. Email and SMS Communications

By providing your email address and/or phone number through our website forms or third-party lead forms (like Facebook Lead Ads), you expressly consent to receive communications from Klondike Air.

Email Communications:

We may use your email address to send you service updates, promotional offers, newsletters, and other information related to Klondike Air. You can opt-out of receiving promotional emails at any time by clicking the “unsubscribe” link provided in the email.

SMS/Text Message Communications:

• Consent: By providing your mobile phone number, you expressly consent to receive informational and promotional SMS/text messages from Klondike Air, potentially using automated technology. Your consent to receive SMS messages is not required as a condition of purchasing any goods or services.
• Purpose: Messages may include service reminders, appointment confirmations, special offers, promotions, and other marketing information.
• Frequency: Message frequency will vary depending on your interaction with us and ongoing promotions.
• Opt-Out: You can opt-out of receiving SMS messages at any time by replying STOP to any message you receive from us. You may receive a final confirmation message after opting out. For help, reply HELP.
• Rates: Message and data rates may apply to messages sent and received. Check with your mobile carrier for details.
• Data Security: We implement reasonable security measures to protect the confidentiality of your phone number.

5. Cookies, Tracking Technologies, and Advertising

Cookies:

We use cookies and similar tracking technologies (like pixels or web beacons) to collect information about your browsing activities over time and across different websites following your visit to our Site. This information helps us personalize your experience, analyze site traffic, understand user behavior, and improve our Site. You can control the use of cookies at the individual browser level. If you reject cookies, you may still use our Site, but your ability to use some features or areas may be limited.

Targeted Advertising & Custom Audiences:

We may share information collected about you (such as your email address, phone number, or data collected via cookies) with third-party advertising partners like Facebook, Instagram, Google, and other platforms. This information is used to:

• Show you targeted advertisements for Klondike Air services on other websites and platforms.
• Create “Custom Audiences” on these platforms, allowing us to reach you and others like you with relevant advertising.
• Measure the effectiveness of our advertising campaigns.

These third parties may use their own cookies and tracking technologies to collect or receive information from our website and elsewhere on the internet and use that information to provide measurement services and target ads. You can often opt-out of targeted advertising through the settings within the advertising platforms themselves (e.g., Facebook Ad Settings) or through industry opt-out programs like the Digital Advertising Alliance (DAA) opt-out tool (http://optout.aboutads.info/) or the Network Advertising Initiative (NAI) opt-out tool (http://optout.networkadvertising.org/).

6. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, marketing assistance (including SMS messaging platforms), and advertising services (including managing custom audiences).
• Marketing Communications: With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.
• Third-Party Advertisers: We may use third-party advertising companies to serve ads when you visit the Site. These companies may use information about your visits to the Site and other websites that are contained in web cookies in order to provide advertisements about goods and services of interest to you (as described in Section 5).
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

We do not sell your personal information to third parties.

7. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

8. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

9. Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

10. Your Privacy Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, such as the right to access, correct, update, or request deletion of your personal information. To exercise these rights, please contact us using the details below.

11. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: